Are you able to say goodbye to your EOS Health membership? Whether or not you are shifting, altering your health routine, or just now not want the providers, canceling your membership could be a simple course of. On this complete information, we’ll stroll you thru the steps concerned in canceling your EOS Health membership, guaranteeing a clean and hassle-free expertise.
Step one in canceling your EOS Health membership is to contact the membership instantly. You are able to do this both by visiting the membership in individual or by calling their customer support line. Whenever you contact the membership, be ready to offer your membership quantity and account info. The membership employees will then provoke the cancellation course of and offer you the required directions.
Upon getting initiated the cancellation course of, you will want to finish a cancellation type. This way will usually require you to offer your private info, membership particulars, and the rationale for canceling. It is necessary to fill out the shape precisely and fully to make sure that your cancellation is processed easily. In some circumstances, it’s possible you’ll want to offer further documentation, reminiscent of a letter out of your physician in case you are canceling as a consequence of a medical situation.
Cancellation Coverage
Cancelling your EOS Health membership is an easy course of, nevertheless it’s important to know the cancellation coverage to keep away from any potential charges or issues. This is an in depth breakdown of the EOS Health cancellation coverage:
1. **Written Discover:** To cancel your EOS Health membership, it’s essential to submit a written discover to the membership the place you initially signed up. The written discover ought to embrace your title, membership quantity, the date you want to cancel, and your signature. It is necessary to notice that verbal or cellphone cancellations are usually not accepted.
2. **30-Day Discover Interval:** EOS Health requires a 30-day discover interval for all membership cancellations. Which means that your membership will stay energetic and you’ll proceed to be charged till the top of the 30-day interval following the date you submit your written discover.
3. **Cancellation Charges:** EOS Health fees a $50 cancellation price for all memberships. This price have to be paid on the time you submit your written discover. Nonetheless, in case you are cancelling your membership as a consequence of sure circumstances, reminiscent of a everlasting transfer or a medical situation, it’s possible you’ll be eligible for a price waiver. You have to to offer documentation to assist your request.
4. **No Refunds:** EOS Health doesn’t provide refunds for any unused membership charges. When you cancel your membership, you’ll not be entitled to a refund for any of the remaining days in your billing cycle.
Charges
The next desk summarizes the charges related to cancelling an EOS Health membership:
| Price | Quantity |
|---|---|
| Cancellation Price | $50 |
Contacting Buyer Service
Eos Health supplies a number of methods for members to get in contact with customer support. You’ll be able to select the strategy that’s most handy for you:
Telephone
- Name the Eos Health customer support division at 877-367-3686. The road is open Monday to Thursday from 6:00 AM to 12:00 AM EST, Friday from 6:00 AM to 2:00 PM EST, and Saturday to Sunday from 8:00 AM to eight:00 PM EST.
Electronic mail
- Ship an e mail to membership@eosfitness.com. Whereas emails are usually not monitored in real-time, Eos Health goals to answer all inquiries inside 24-48 hours.
Dwell Chat
- For instant help, entry the Eos Health reside chat function by visiting their web site. Click on on the “Contact Us” hyperlink on the homepage and choose “Chat with Us.” An Eos Health consultant will probably be accessible to help you from Monday to Friday, 8:00 AM to 4:00 PM PST, and Saturday to Sunday, 9:00 AM to 12:00 PM PST.
In-Particular person
- Go to your native Eos Health membership and communicate to a employees member on the entrance desk. They’ll have the ability to help you together with your request to cancel your membership.
| Methodology | Availability |
|---|---|
| Telephone (877-367-3686) | Monday to Thursday: 6:00 AM – 12:00 AM EST Friday: 6:00 AM – 2:00 PM EST Saturday to Sunday: 8:00 AM – 8:00 PM EST |
| Electronic mail (membership@eosfitness.com) | Monitored inside 24-48 hours |
| Dwell Chat | Monday to Friday: 8:00 AM – 4:00 PM PST Saturday to Sunday: 9:00 AM – 12:00 PM PST |
| In-Particular person | Throughout membership working hours |
Sending an Electronic mail
Should you desire to speak by way of e mail, you may cancel your membership by sending a request to EOS Health’s customer support crew. Embrace the next info in your e mail:
- Your full title
- Your membership quantity
- Your location
- Your request to cancel your membership
- The date you prefer to your membership to be canceled (if relevant)
Ship your request to eosfitness@fitnessintl.com and embrace the topic line “Cancel Membership.”
Within the physique of your e mail, please present an in depth clarification of your causes for canceling your membership. It will assist EOS Health enhance their providers and guarantee a clean transition for departing members.
Here’s a desk summarizing the knowledge to incorporate in your e mail:
| Info | Purpose |
|---|---|
| Full title | To establish your account |
| Membership quantity | To search out your particular membership |
| Location | To make sure the right membership is canceled |
| Request to cancel | To obviously state your intent |
| Cancellation date | To set a selected finish date to your membership |
| Purpose for cancellation | To offer suggestions for enchancment |
Calling Company Headquarters
If not one of the above strategies are profitable, you may name EOS Health company headquarters at 1-888-367-3675. The customer support consultant you communicate with will probably be in a position that can assist you cancel your membership over the cellphone. You have to to offer your account quantity and private info throughout this name.
Listed here are some further suggestions for canceling your EOS Health membership:
- Be well mannered and respectful when chatting with customer support representatives.
- Have your account quantity and private info prepared earlier than you name.
- Be ready to offer a purpose for canceling your membership. Nonetheless, they won’t be mad and can course of your cancellation with none points.
- Ask for a affirmation quantity or e mail as soon as your membership has been canceled.
| Purpose for Cancelation | EOS Health Coverage |
|---|---|
| Demise of a member | Requires a duplicate of the loss of life certificates |
| Membership transferal to a different well being membership | Requires a letter from the third occasion |
| Non permanent incapacity lasting greater than 60 days | Requires a physician’s notice |
| Army deployment or transfer | Requires a duplicate of legitimate navy orders and proof of deal with change |
| Medical emergencies | Should submit a doctor notice |
Terminating Membership On-line by way of Web site
Canceling your EOS Health membership on-line is a handy and hassle-free course of. Comply with these steps to terminate your membership remotely:
- Go to the EOS Health web site: https://www.eosfitness.com/
- Sign up to your account utilizing your username and password.
- Hover over your title within the top-right nook and choose “My Account.”
- Click on on the “Membership” tab.
- Scroll all the way down to the “Cancel Membership” part.
- Click on on the “Cancel Membership” button. A affirmation pop-up will seem.
- Choose the rationale for cancellation and enter your digital signature.
- Click on on the “Cancel Membership” button to substantiate your cancellation.
- You’ll obtain a affirmation e mail with particulars about your cancellation.
Vital Notes:
- On-line cancellation is barely accessible for month-to-month memberships. Annual memberships have to be canceled in individual or by cellphone.
- Cancellations have to be submitted a minimum of 30 days earlier than the subsequent billing cycle to keep away from being charged for an extra month.
- Any excellent steadiness or charges have to be paid earlier than the membership might be canceled.
| Cancel Membership | On-line | Telephone | In Particular person |
|---|---|---|---|
| Month-to-Month | Sure | Sure | Sure |
| Annual | No | Sure | Sure |
In-Particular person Cancellation at Health Heart
Visiting the health heart in individual is an easy and direct technique to terminate your EOS Health membership. This is a complete information to make sure a clean cancellation course of:
1. Go to Throughout Enterprise Hours
Guarantee your go to coincides with the health heart’s common enterprise hours to keep away from any inconvenience.
2. Request a Cancellation Type
Method the entrance desk and request a membership cancellation type. Fill out the shape together with your private and membership particulars.
3. Present a Discover Interval
Specify your required cancellation date, contemplating the required discover interval as per your membership settlement.
4. Submit the Type
Submit the finished type to the entrance desk employees for processing. They’ll confirm your id and request your membership card for cancellation.
5. Affirm Cancellation
Double-check with the employees to make sure your cancellation request has been processed. They’ll offer you a affirmation or receipt to your information.
6. Return Membership Card
Return your bodily membership card to the health heart employees upon completion of the cancellation course of.
7. Obtain Refund (If Eligible)
You probably have any unused funds or pay as you go charges, it’s possible you’ll be eligible for a refund. Verify with the entrance desk employees in regards to the particular refund coverage and eligibility standards.
| Refund Eligibility | Refund Quantity |
|---|---|
| Unused Charges | Refund of remaining charges, pro-rated for the unused interval |
| Pay as you go Charges | Refund of pay as you go dues |
| Annual Charges | No refund, as these are thought-about non-refundable |
Dealing with Early Termination Charges
Should you cancel your Eos Health membership earlier than the top of your contract time period, it’s possible you’ll be required to pay an early termination price (ETF). The ETF is often a flat price or a proportion of your remaining membership steadiness.
- Overview your membership contract. The ETF will probably be outlined in your membership contract. Make sure to learn the contract rigorously to know the phrases and situations of cancellation.
- Contact your gymnasium. Upon getting reviewed your contract, contact your gymnasium to inquire in regards to the ETF. The employees can offer you particular details about the price and the method for canceling your membership.
- Negotiate the price. In some circumstances, you could possibly negotiate a decrease ETF. Be ready to elucidate your causes for canceling your membership and supply documentation if crucial.
- Pay the price. Upon getting negotiated the ETF, you will want to pay the price in full. You’ll be able to usually pay the price on the gymnasium or on-line.
- Cancel your membership. Upon getting paid the ETF, your membership will probably be canceled. Make sure to get a affirmation e mail or letter from the gymnasium.
- Return your key tag or entry card. Whenever you cancel your membership, you will want to return your key tag or entry card to the gymnasium.
- Cancel your auto-renew. You probably have signed up for auto-renew, be sure you cancel it. It will forestall your membership from being renewed after it expires.
- Get a refund. You probably have paid for any unused providers, it’s possible you’ll be eligible for a refund. Contact your gymnasium to inquire in regards to the refund course of.
| State | ETF |
|---|---|
| California | $50 |
| Texas | $75 |
| Florida | $100 |
Confirming Cancellation
Upon getting submitted your cancellation request, you’ll obtain a affirmation e mail or textual content message from Eos Health. This e mail or textual content message will comprise your cancellation particulars, together with the date your membership will probably be canceled.
You will need to preserve this affirmation e mail or textual content message to your information. You probably have any questions on your cancellation, you may contact Eos Health customer support with the knowledge offered within the affirmation e mail or textual content message.
What to do in case you do not obtain a affirmation e mail or textual content message
If you don’t obtain a affirmation e mail or textual content message inside 24 hours of submitting your cancellation request, you must contact Eos Health customer support. You’ll be able to attain customer support by cellphone at (800) 453-3673 or by e mail at assist@eosfitness.com.
| Contact Methodology | Contact Info |
|---|---|
| Telephone | (800) 453-3673 |
| Electronic mail | assist@eosfitness.com |
Verify Your Contract
Fastidiously evaluation the phrases and situations of your membership contract, paying particular consideration to any cancellation insurance policies or charges. Make sure you perceive the necessities and any related prices earlier than continuing with the cancellation course of.
Contact Buyer Service
Attain out to Eos Health customer support by way of cellphone, e mail, or in-person at your native gymnasium. Politely inform them of your intention to cancel your membership and inquire in regards to the crucial steps.
Submit a Written Cancellation Request
Some gyms might require you to submit a written cancellation request. Obtain the cancellation type from Eos Health’s web site or request one at your native gymnasium. Fill out the shape precisely and submit it to the designated deal with.
Comply with Up
Upon getting initiated the cancellation course of, observe up with Eos Health to substantiate that your request has been obtained and is being processed. This might help forestall any misunderstandings or delays.
Be Ready to Pay Cancellation Charges
Relying in your contract and the cancellation coverage, it’s possible you’ll be answerable for cancellation charges. Inquire with customer support about any relevant charges earlier than canceling.
Cancel Automated Funds
You probably have arrange automated funds to your Eos Health membership, be sure you cancel them as nicely. Contact your financial institution or cost supplier to cease recurring funds.
Return Tools
You probably have rented any gear from Eos Health, return it to the gymnasium earlier than your membership is canceled. Failure to take action might lead to further fees.
Request a Refund
You probably have paid for membership charges upfront, inquire about the potential for receiving a refund for the unused portion. The refund coverage might differ relying on the gymnasium’s cancellation coverage.
Think about Freezing Your Membership
If you’re not sure about canceling your membership completely, contemplate freezing it as a substitute. This selection means that you can pause your membership for a specified interval, reminiscent of throughout a trip or work journey.
Further Suggestions
Keep away from Verbal Cancellations
To forestall any misunderstandings or disputes, all the time cancel your membership in writing or by contacting customer support. Verbal cancellations is probably not thought-about legitimate.
Negotiate a Settlement
Should you encounter difficulties canceling your membership or have extenuating circumstances, contemplate reaching out to customer support or administration to barter a mutually agreeable settlement.
Be Courteous and Skilled
All through the cancellation course of, preserve a courteous {and professional} demeanor. It will assist guarantee a clean and constructive expertise.
Think about the Cancellation Date
Request your membership cancellation to take impact on a selected date. It will allow you to keep away from any confusion or overlap with future billing cycles.
Preserve a Document of Your Cancellation
Retain a duplicate of any written cancellation request, emails, or cellphone information associated to the cancellation. This documentation will function proof if any points come up sooner or later.
Use a Cancellation Service
Should you discover the cancellation course of difficult or time-consuming, think about using a cancellation service. These providers can help with the cancellation, usually for a price.
Be Conscious of Refund Insurance policies
Perceive the refund coverage earlier than canceling your membership. Completely different gyms have various insurance policies relating to refunds for unused time or initiation charges.
Verify for Membership Reductions
Should you resolve to rejoin Eos Health sooner or later, inquire about any membership reductions or promotions that could be accessible for returning members.
Think about Referrals
As a token of appreciation to your membership, contemplate referring buddies or household to Eos Health earlier than canceling. This may increasingly profit each events concerned.
Keep a Constructive Relationship
Even after canceling your membership, preserve a constructive relationship with Eos Health. This could improve your expertise in case you ever resolve to rejoin sooner or later.
The way to Cancel EOS Health Membership
EOS Health is a sequence of health facilities that supply numerous membership plans. If you could cancel your EOS Health membership, listed here are the steps to observe:
- Go to the EOS Health web site and log in to your account.
- Click on on the “My Account” tab after which choose the “Membership” possibility.
- Scroll all the way down to the underside of the web page and click on on the “Cancel Membership” button.
- Comply with the prompts to finish the cancellation course of. You have to to offer your purpose for canceling and ensure your cancellation request.
Upon getting accomplished these steps, your EOS Health membership will probably be canceled. You’ll obtain a affirmation e mail from EOS Health to substantiate your cancellation.
