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Have you ever ever positioned an order on DoorDash after which had an pressing must cancel it? Whether or not you by chance positioned the order, modified your thoughts about what you needed, or encountered an sudden occasion, canceling a DoorDash order generally is a irritating expertise should you’re unsure tips on how to do it. Happily, the method is comparatively simple. On this article, we’ll present a complete information on tips on how to cancel a DoorDash order, together with step-by-step directions and troubleshooting ideas.
Earlier than we delve into the cancellation course of, it is essential to know when you may and can’t cancel your order. Usually, you may cancel your order so long as the restaurant has not but began making ready it. Nevertheless, as soon as the preparation has begun, you might not be capable to cancel your order. It’s because DoorDash has a coverage in place to guard eating places from shedding elements and labor prices related to canceled orders which have already been ready. Subsequently, it is all the time finest to behave shortly if it’s good to cancel your order.
To cancel your DoorDash order, you may both use the DoorDash app or web site. Within the app, merely find the order you wish to cancel and choose the “Cancel Order” button. On the web site, log in to your account, go to the “Orders” part, and click on the “Cancel” button subsequent to the order you wish to cancel. In the event you’re canceling your order after the restaurant has began making ready it, you might must contact DoorDash buyer assist to request a cancellation. They are going to assess the state of affairs and make a dedication on whether or not or not the order might be canceled.
Learn how to Cancel a Doordash Order
If it’s good to cancel a Doordash order, it is necessary to take action as quickly as attainable. The earlier you cancel, the extra seemingly you’re to get a refund. To cancel an order, you may both contact Doordash customer support or cancel it by way of the app.
To cancel an order by way of the app:
- Open the Doordash app and go to the “Orders” tab.
- Discover the order you wish to cancel and faucet on it.
- Faucet on the “Cancel Order” button.
- Choose a motive for canceling the order and faucet on the “Affirm Cancellation” button.
To cancel an order by way of customer support:
- Name Doordash customer support at 1-855-431-0459.
- Clarify to the customer support consultant that it’s good to cancel an order.
- Present the customer support consultant along with your order quantity.
- The customer support consultant will cancel the order and challenge you a refund.
Individuals Additionally Ask About Learn how to Cancel a Doordash Order
Can I cancel my Doordash order after it has been picked up?
No, you can’t cancel your Doordash order after it has been picked up. As soon as the order has been picked up, it’s too late to cancel.
What’s the refund coverage for Doordash?
Doordash has a no-refund coverage. Nevertheless, you might be eligible for a refund in case your order is late, incorrect, or broken.
How do I contact Doordash customer support?
You possibly can contact Doordash customer support by calling 1-855-431-0459 or by emailing assist@doordash.com.
